By creating an account on WG casino, you agree to these terms and any rules referenced herein. The agreement takes effect on registration and continues until your account is closed.

• Eligibility and location: You must be at least 18 years old and located in Great Britain when placing bets or using betting services. Proof of age and identity is required. Access from prohibited jurisdictions is not allowed.
• Registration: Provide accurate details during registration and keep them updated. One account per person is allowed. You must not allow others to use your account.
• Your responsibilities: Keep login credentials secure, use strong passwords, and enable two-factor authentication where available. You are responsible for all activity on your account.
• Changes to terms: We may update these terms to meet legal or operational requirements. Material changes will be notified in advance where feasible. Continued use of services after notice means you accept the updated terms.
• Fair and lawful use: Do not engage in fraudulent activity, chip-dumping, collusion, automated betting, or any action that harms event integrity. Abuse of any bonus or bonuses, including arbitrage or multiple account use, is prohibited.
• Content and IP: Site content, software, odds feeds, logos, and data are protected by intellectual property laws. You may use them for personal, non-commercial purposes only.
• Service availability: Markets, events, and services may be amended, suspended, or withdrawn for operational or legal reasons.
• Complaints and ADR: If you have a complaint, contact Customer Support. If not resolved, you may escalate to an Alternative Dispute Resolution provider approved by the Gambling Commission. You retain all statutory rights.
• Limitation of liability: Nothing limits liability for fraud or for death/personal injury caused by negligence. For other losses, our liability is limited to direct losses reasonably foreseeable, capped at the lower of your aggregate stakes over the previous six months or the amount in dispute. We are not liable for telecom failures or third-party outages beyond our control.
• Governing law: These terms are governed by the laws of England and Wales. The courts of England and Wales have non-exclusive jurisdiction, without affecting any consumer protections that apply in your place of residence in Great Britain.

The following general rules apply to all bets, unless specific market rules state otherwise.

• Who may place a bet: Only verified customers who are 18+ and located in Great Britain at the time of the bet may participate in betting. You must have sufficient cleared funds in your account.
• Bet acceptance: A bet is accepted only once a bet receipt or unique reference number appears. We may refuse, limit, or partially accept any bet before acceptance. Prices and odds can change before acceptance.
• Minimum and maximum stakes: The minimum and maximum stake or payout for each event or market appears on screen and may vary by sport, league, market, or product.
• Settlement and results: Bets are settled on the official result as declared by the relevant governing body at the time of settlement. Dead-heat rules may apply. If an event is postponed, abandoned, or void under market rules, bets may be settled as void and stakes returned.
• Odds and price errors: If an obvious (palpable) error occurs in odds, line, handicap, or market, we may void the bet or settle at the correct odds. Any related markets affected by the error may be adjusted.
• Cash Out: Cash Out is offered at our discretion and may be suspended or removed at any time. A Cash Out request is successful only once confirmed on screen.
• Cancellations: You cannot cancel a bet after acceptance. We may cancel or void a bet if we suspect a rule breach, integrity issue, self-exclusion, prohibited event, or legal restriction.
• Restrictions: Certain bets, markets, or multiples may be restricted. Linked or related contingencies that unfairly enhance returns are not allowed unless offered as a specific market.
• Calculation of returns: For a winning single, returns include the stake unless the market or a free bet rule states otherwise. For accumulators, returns from each leg become the stake for the next leg. Rounding may apply according to market rules.
• Bonuses and free bets: Use is subject to bonus terms. Free bet stakes are not usually returned in winnings. Wagering, expiry, and eligibility requirements may apply. Any attempt to misuse promotional offers may result in removal of the bonus and adjustment of returns.

These rules govern deposits, withdrawals, and related payments.

• Methods: Supported methods may include debit cards, bank transfer, and selected e-wallets (such as PayPal, Skrill, Neteller, and Apple Pay). Credit cards are not permitted for gambling in Great Britain.
• Funding your account: Deposits should be made from a payment method in your name. Third-party payments are not allowed. Transaction limits and any applicable fees are shown in the cashier.
• Processing times: Deposits usually credit instantly, subject to bank or e-wallet processing. Withdrawals are processed as soon as practicable; internal review times and external banking times vary by method.
• Verification (KYC/AML): Before any withdrawal and, in some cases, before betting, we may verify identity, age, address, and source of funds. Documents must be provided promptly. We may pause processing until checks are completed.
• Security and SCA: Strong Customer Authentication may be required by your bank or e-wallet. 3-D Secure and other controls help protect your transactions.
• Withdrawal rules: Where possible, withdrawals are paid back to the original deposit method. We may split payments across methods to meet security requirements. Once requested, a withdrawal cannot be reversed by customers in Great Britain.
• Restrictions and reviews: We may decline or delay a transaction to meet legal obligations, manage fraud risk, or investigate unusual activity inconsistent with betting use. Chargebacks may lead to account suspension and recovery of amounts due.
• Fees: We do not charge withdrawal fees for standard processing. Your bank or payment provider may charge its own fees.
• Errors and cancellations: If funds are credited in error, the amount is void and must be repaid. We may correct balances and cancel related bets or bonuses where an error occurred.

WG casino may request additional information where required by law or regulator guidance.

We support safer gambling in line with the Gambling Commission’s Licence Conditions and Codes of Practice. Tools and controls are available in your account settings.

• Limits: Set deposit, loss, or stake limits to manage your betting. You can also set session time limits and receive reality checks.
• Time-out and self-exclusion: Take a short time-out or self-exclude for a longer period. Self-exclusion in Great Britain is managed through GAMSTOP at gamstop.co.uk.
• Product blocking and access: You may block selected products, review your activity history, and read risk information before placing bets or using any bonus.
• Interactions and affordability: We may contact you about your gambling patterns and, where appropriate, apply restrictions to protect you.
• Support services: Help is available from GamCare (0808 8020 133), BeGambleAware.org, NHS gambling services, Gordon Moody, Gamblers Anonymous, and Gambling Therapy. Blocking software such as Gamban or BetBlocker can support control of access.

If you self-exclude, you must not attempt to open another account. The duty to gamble responsibly applies at all times.

We comply with the Money Laundering Regulations, the Proceeds of Crime Act, counter-terrorist financing laws, and Gambling Commission guidance.

• Know Your Customer: We verify identity, age, address, and, where necessary, source of funds or wealth before permitting withdrawals and sometimes before betting. Enhanced checks may apply where risk indicators are present.
• Monitoring and controls: Transactions are monitored for unusual patterns, rapid deposits and withdrawals without betting use, structuring, misuse of bonuses, or activity involving prohibited jurisdictions. Sanctions and PEP screening is performed.
• Reporting: Where suspicious activity is identified, we may file a Suspicious Activity Report with the National Crime Agency and pause transactions while awaiting consent.
• Consequences of breach: We may refuse services, restrict the account, freeze funds, close the account, and retain records to meet legal obligations. Funds may be withheld where the law permits.

WG casino may request documents at any time to satisfy ongoing due diligence requirements.

We process personal data in accordance with UK GDPR and the Data Protection Act 2018.

• Data we collect: Registration and contact details, identity and age documents, payment and transaction data, device and technical data, geolocation checks, responsible gambling interactions, marketing preferences, and communications.
• Purpose and legal bases: We use data to provide services (contract), meet legal obligations (age verification, AML, responsible gambling), protect our legitimate interests (fraud prevention, service security), and send marketing where you consent or where permitted. You may opt out of marketing at any time.
• Sharing: We share data with payment providers, KYC/AML vendors, analytics and security providers, customer support partners, ADR entities, and regulators or law enforcement where required. Processors act under contract and appropriate safeguards.
• International transfers: Where data is transferred outside the UK, we use recognised safeguards, such as the UK International Data Transfer Agreement or Standard Contractual Clauses.
• Retention: Records are kept only as long as necessary for the stated purposes and to meet legal and regulatory retention periods.
• Your rights: You may request access, rectification, erasure, restriction, portability, and object to certain processing. You can also object to automated decisions where legally applicable. To exercise rights, contact Support via your account.
• Cookies: Cookies and similar technologies help operate the site, improve performance, and personalise content. Details are set out in our Cookie Policy.

We will respond to valid rights requests within statutory timeframes and you may complain to the ICO if you are not satisfied.

We apply technical and organisational measures to protect your account and transactions.

• Encryption and infrastructure: TLS encryption protects data in transit. Sensitive credentials are hashed. Systems are segmented and subject to access controls and logging.
• Payments: Card and wallet data are handled using PCI DSS-aligned processes. Strong Customer Authentication may be required by your bank.
• Account protections: Two-factor authentication is available. Session timeouts, login attempt limits, device checks, and notifications help reduce risk. You must keep passwords confidential and update them regularly.
• Monitoring and response: We operate continuous monitoring, fraud detection, and regular security testing. Incidents are investigated promptly and reported where legally required.
• Your role: Keep devices updated, avoid public networks for betting, and contact Support immediately if you suspect unauthorised use.

WG casino reviews security controls periodically to align with legal and industry standards.