Gambling always carries the risk of financial loss. Set clear limits and keep control to protect your finances and your wellbeing. WG casino provides tools to help you play responsibly.

• Treat gambling as entertainment. Not a source of income.
• Only spend what you can afford to lose. Protect essential bills and savings.
• Set deposit, loss, wagering and session limits before playing. Adjust them in your account on WG casino.
• Take regular breaks. Use reality checks and time reminders to manage your time.
• Do not gamble when tired, stressed, or under the influence of alcohol or drugs.
• Never chase losses. Accept outcomes and stop when the limit is reached.
• Track your activity in your account history. Learn from patterns in your playing behaviour.
• Keep payment methods under control. Do not use borrowed money or credit.
• Use blocking and exclusion tools such as GamStop, Gamban or BetBlocker.
• Read our safer gambling policy to understand all available tools and support.

Problem gambling can build over time. Warning signs need prompt attention because gambling addiction is a serious condition.

• Spending more than you can afford or using money meant for bills.
• Needing larger bets to feel the same excitement.
• Chasing losses after a bad session.
• Hiding gambling from family or friends.
• Borrowing money, selling items, or using credit to gamble.
• Feeling anxious, irritable, or restless when not gambling.
• Neglecting work, study, sleep, or other responsibilities.
• Repeated attempts to cut down or stop without success.
• Gambling to escape stress, low mood, or problems.
• Ignoring time limits, playing for long periods, or losing track of time.

Practical steps can reduce harm and restore control. WG casino supports safer gambling at every stage.

• Set deposit, loss, wagering and session limits before you start playing.
• Turn on reality checks and time reminders to monitor your playing time.
• Use short time-outs and cooling-off periods when you need a break.
• Choose self-exclusion through your account or register with GamStop for nationwide exclusion.
• Install blocking software such as Gamban or BetBlocker on all devices.
• Remove saved payment methods and reduce transfer limits at your bank.
• Never use credit or borrowed funds to gamble. Credit card gambling is banned in the UK.
• Share your limits and plan with someone you trust, or a support service.
• Complete self-assessment and affordability checks in your account to learn more about your risk.
• Contact support for guidance and signposting to professional help.

Confidential support is available across the United Kingdom. Use these services for advice, counselling, and urgent help.

• GamCare and the National Gambling Helpline: 24/7 on 0808 8020 133 or live chat. https://www.gamcare.org.uk/get-support/talk-to-us/
• GambleAware: information, useful tips, and treatment signposting. https://www.begambleaware.org/
• NHS gambling support: evidence-based treatment and referrals. https://www.nhs.uk/live-well/addiction-support/gambling-addiction/
• GamStop: free UK self-exclusion for online gambling. https://www.gamstop.co.uk/
• Gamban: device blocking software for gambling sites and apps. https://gamban.com/
• BetBlocker: free blocking app for multiple platforms. https://betblocker.org/
• Gamblers Anonymous UK: peer support meetings nationwide. https://www.gamblersanonymous.org.uk/
• BigDeal by GamCare for young people and parents. https://www.bigdeal.org.uk/

If you are concerned about your gambling or someone else’s, you can contact WG casino support for guidance and signposting. Your enquiry is handled discreetly and in line with our UK safer gambling policy.

• Live chat in your account, available 24/7.
• Email via the Help Centre contact form.
• Secure in-account messages for ongoing cases.
• Direct referral to our Safer Gambling Team on request.
• Accessibility options, including Relay UK for hearing or speech support.
• Formal complaints and escalation process for the United Kingdom.