KYC and AML controls are used to verify identity, prevent fraud and combat financial crime. These measures help maintain transparency and user safety across the platform.

• Fair play supported by identity check and transaction monitoring.
• Account protection through proportionate security measures.
• Transparency about document submission, decisions and reporting obligations.
• Compliance with regulatory requirements of the UK Gambling Commission and UK law.
• Support for responsible gaming standards.

Every new account holder must complete ID verification before gambling or making withdrawals. Verification may include document submission and further checks during the customer relationship.

• Government-issued photo ID.
• Proof of residential address.
• Confirmation of ownership of the chosen payment method.

The operator implements controls to prevent money laundering, terrorist financing and other illegal activity in line with UK regulatory requirements. Measures are risk-based and consistent with the UK Gambling Commission Licence Conditions and Codes of Practice, the Money Laundering Regulations 2017 and the Proceeds of Crime Act 2002.

• Continuous transaction monitoring and activity review.
• Automated detection rules and alerts for suspicious activity.
• Enhanced due diligence for high-risk customers, events or jurisdictions.
• Review of large, complex or unusual deposits, withdrawals and transfers.
• Risk scoring of accounts and behaviours.
• Screening for financial sanctions and politically exposed persons at onboarding and on an ongoing basis.
• Reporting to competent authorities where required, including suspicious activity reports and other reporting obligations.

Certain actions are restricted to uphold KYC and AML controls and to protect the integrity of the platform. Breaches may lead to account restrictions or referral to law enforcement.

• Multi-accounting or opening accounts on behalf of others.
• Use of forged, altered or stolen documents.
• Attempts to launder funds through deposits, betting patterns or withdrawals.
• System manipulation, exploitation of technical faults or collusion.
• Sharing, selling or otherwise transferring account access.
• Using third-party payment instruments or non-matching account details.
• Identity misrepresentation at any stage of verification.

Violations of AML, CTF or KYC rules trigger proportionate enforcement in line with legal and regulatory requirements. Action may be taken to safeguard user safety and the wider market.

Possible measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate and up-to-date personal data and promptly complete ID verification. Document submission must be legible and may be requested again if out of date. Users should respond to reasonable requests for additional information where required by regulatory requirements. Only payment methods owned by the account holder may be used. Any suspicious activity should be reported to support without delay.

The operator upholds fair play and transparency to protect customers and maintain a safe environment. Policies and security measures are designed to deter abuse and support responsible gaming.

• Compliance with KYC and AML standards and UK regulatory requirements.
• Confidentiality and protection of personal data under UK data protection law.
• Ongoing monitoring for suspicious activity and timely investigation.
• Prevention of manipulation, collusion or other unfair behaviour.
• User support on safety matters and reporting obligations.
• Shared responsibility between the operator and users.
• Equal conditions for all users supported by robust account protection.